1. The kinds of Personal Information we collect
1.1 The kinds of Personal Information that we collect include: 2. How we collect Personal Information
2.1 In the course of conducting our range of business activities, we collect Personal Information by various means including when: 2.2 Where practicable we collect Personal Information about you directly from you. However, we may have collected information about you from a third party such as an exhibitor, a third party information provider, a licensee, a marketing or competition partner or a person responding to our questions or inquiries.
2.3 Where practical, customers, suppliers and other parties may deal with Studiocanal on an anonymous basis. However, if you do not provide us with accurate Personal Information we may not be able to achieve the purpose for which the information has been sought.
3. The purposes for which we collect, hold, use and disclose Personal Information
3.1 Studiocanal may collect, hold and use Personal Information for the purposes identified at the time of collection, which may include: 3.2 We may disclose your personal information, and you consent to us disclosing your personal information, to third parties engaged by us to perform functions or provide products and services on our behalf, such as processing credit card information, mail-outs, debt collection, marketing (including competitions and promotions), research and advertising or where compelled or required to do so by law or order of a court or tribunal of relevant jurisdiction.
3.3 Where Studiocanal collects personal information about you in order to conduct a marketing promotion or competition, your entry into that promotion or competition as a participant is conditional on providing this information. If the information requested is not provided, you may not participate in that promotion or competition.
3.4 Wherever practical, Studiocanal will obtain your express consent to the collection of Personal Information, including collection of Personal Information from third parties. In some circumstances, Studiocanal will interpret your actions as indicating your consent to the collection of Personal Information. This may occur where you have provided Personal Information for a particular purpose and that purpose cannot be achieved without Studiocanal making use of that Personal Information.
3.5 In the event of a merger, acquisition or sale of the whole of part of the business of Studiocanal, we reserve the right to transfer your information as part of such transaction.
4. The parties to whom your Personal Information is disclosed
4.1 In general, only officers, employees or contractors of Studiocanal may have access to Personal Information. However, subject to our confidentiality obligations, we may share some relevant Personal Information with service partners, companies (including Studiocanal’s related bodies corporate) or individuals other than officers, employees or contractors of Studiocanal where we believe that access is necessary to achieve the purpose for which the Information was collected. To the extent that these service partners, companies or individuals are located in Australia and/or New Zealand and Studiocanal gives them access to a Personal Information, they are subject to the Privacy Acts and the Principles which prevent the Personal Information being used for any other purposes. We also will disclose your information if required by law to do so or in circumstances permitted by the Privacy Acts – for example, where we have reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been is being or may be engaged in, in response to a subpoena, discovery request or a court order.
5. Disclosure of information outside the jurisdiction of collection
5.1 Studiocanal may disclose Personal Information to third parties outside Australia and New Zealand. Some of the third parties described above including our service providers and related bodies corporate may be in the United States of America, France, Germany, the United Kingdom, Benelux, Poland or elsewhere in the world. Studiocanal will only do so in compliance with the Privacy Acts and the Principles and will take reasonable steps to ensure these third parties handle the Personal Information in accordance with the Privacy Acts and the Principles. Studiocanal will take reasonable steps to protect Personal Information regardless to which country it is transferred. In addition, where we distribute third party products, those third parties may disclose your information to overseas recipients or entities. By providing your Personal Information to us you consent to this transfer. If you do not wish for your data to be transferred overseas then you should not provide us with your Personal Information. The collection and use of your information by these third parties may also be subject to separate privacy and security policies - you should refer to such policies for further information on how these third parties handle your information.
6. Opting out of marketing communications
6.1 Personal Information collected for direct marketing purposes will only be collected, used or disclosed with your consent as provided for in this Privacy Policy. In circumstances where Studiocanal cannot practically obtain your consent, then Studiocanal may still engage in direct marketing to you, but will:
7. Storage and Security
7.1 Personal information may be stored in hard copy, electronic files or both. Hard copy Personal Information is wherever practical, kept under locked security. Personal information stored electronically is wherever practical, password protected. Studiocanal uses third party information system providers who may store or have access to Personal Information. Where possible and practical, Studiocanal will endeavour to comply with recognised Australian, New Zealand and/or international standards relating to information security. Studiocanal deletes and de identifies Personal Information when the information is no longer needed by Studiocanal.
7.2 Except to the extent liability cannot be excluded due to the operation of statute, we exclude all liability (including in negligence) for the consequences of any unauthorised access, disclosure of, misuse of or loss or corruption of your Personal Information. Nothing in this Privacy Policy restricts, excludes or modifies or purports to restrict, exclude or modify any statutory rights under any applicable law.
Please notify us immediately if you become aware of any breach of security. 8. Cookies
8.1 Studiocanal may collect Personal Information about you when you use or access our website(s), through the use of 'cookies'. A cookie is a small file that stores information on your computer, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You have the ability to accept or decline cookies and can choose to disable cookies through your internet browser. If you choose to decline cookies, some areas of Studiocanal’s or other websites may not function properly. Studiocanal may use cookies to compile statistics that allow us to understand how a website is used and to facilitate your visit to a website (including remembering your preferences). We will handle any Personal Information collected by cookies in the same way that we handle all other Personal Information as described in this Policy.
9. Access to/correction of/updating Personal Information
9.1 You can contact us to access, review, correct, update, suppress or otherwise limit our use of your Personal Information. Unless we are subject to confidentiality obligations or some other restriction on giving access to the information and we are permitted to refuse you access under the Privacy Act, we will endeavour to make your information available to you within 30 days. Examples of circumstances where we may refuse to give you access to your Personal Information include where:
9.2 If you request to correct your Personal Information, we will correct, or, if we consider more appropriate, note your request for amendment of the information on your record.
9.3 We will not charge you to make a request to access your record but we may charge you to actually provide access depending on the costs associated with obtaining and providing the material.
9.4 These actions can usually be taken by contacting a customer relations representative using the contact information on the "Contact Us" section below.
10 Contractors
10.1 Studiocanal may from time to time employ subcontractors to provide services to it. In these situations, Personal Information may be collected about those subcontractors. This Privacy Policy applies equally to those subcontractors.
11. Notification of Changes
11.1 We may from time to time (without notice to you) make changes to this Policy that are necessary for our business requirements or to comply with the law. You can obtain a current copy of this Policy through our website at www.studiocanal.com.au or www.studiocanal.co.nz or by contacting our Privacy Officer directly (see contact details at clause 12).
12. Complaints / Contact us
12.1 If you have any concerns or complaints about the manner in which your Personal Information has been collected or handled by Studiocanal, please contact the Privacy Officer. Your concern or complaint will be directed to the appropriate complaint manager who will consider and endeavour to respond to your complaint within 30 days.